What to Do When Death Occurs
As a result of something as traumatic as a death of a loved one occurring, we have provided the following information to explain what do to when a death occurs.
Death at Home or Residence
In accordance with Michigan law, when a death occurs at a home or residence, and your loved one is not under the care of Hospice, the police must be contacted before we can make the transfer of your loved one into our care. The police department will then contact the Medical Examiner. It will be determined at that point, if it is appropriate to contact us for the transfer.
Death at a Hospital or Nursing Home
When death occurs at a hospital or nursing home facility, we suggest the next of kin contact us directly, opposed to relying on the hospital or nursing home staff. We also suggest that hospital or nursing home staff be aware that you have entrusted the care of your loved one to the Cremation Society of Michigan. We suggest contacting us as soon as possible, so that we may guide you through this difficult time.
Please be assured that we are available anytime day or night that death occurs. There is no need to contact a funeral home. Our caring and professional staff will ask some questions during the initial call; your loved one's name, the location that death took place and your phone number. We will then set up an appointment time for one of our counselors to contact you to make the actual arrangements. The location for this arrangement appointment may be in your residence, at one of our locations, online or in most cases, may be handled right over the phone. We offer these choices as consideration and convenience to the families we serve.
Out of State Death
If death were to occur outside of the state of Michigan, please contact us toll free at 1-800-241-3131. This will prevent additional costs with a local funeral home there. In most cases we are able to utilize an organization similar to the Cremation Society of Michigan that we work with, to assist us at no additional cost to you. However, we do offer the Travel Protection Plan that will guarantee the price if death occurs more than 100 miles from the legal residence. This however needs to be done on a pre-arrangement basis, before death occurs.